AlphaSure Ltd. 41 Walpole Road London E18 2LN United Kingdom

I need Help. What do I do? - Remote Support

1. Ring 0870 345 2398 to find out Technician availability

2. Download this piece of Software HERE. This will enable the Remote Support to your PC.

3. Double Click it and when asked, click Run. (You may need to click Run a second time). Click Next.

4. When it starts, Accept the Agreement

5. Click "Start Without Installation"

6. Give the technician the ID Number and the Password shown on your screen as

per the example (as below, the ID is 9712 570, and the password is 3811)

after you have ensured Remote Support button is active:

7. The technician will then take control